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Post an Open Position
Current Career Opportunities
Deadline: 10/24/2018 11:59 PM
The City of San José, California is conducting a national search for a highly motivated individual to be the On-Street Parking Manager to oversee the On-Street parking services and operations for San José’s downtown, business districts, neighborhoods, and school areas. A proven parking professional with established analytical and administrative experience will lead the development, implementation, and management of all citywide on-street parking programs and contracts.
Services under the direction of the Parking Manager include Parking Compliance, Vehicle Abatement, Special Event Traffic Control, Parking Meter Operations and Maintenance, Parking Meter Revenue Collection, Citation Processing and Collections, and Citation Adjudication.
The Community of San José
Known as the “Capital of Silicon Valley,” the City of San José plays a vital economic and cultural role anchoring the world’s leading region of innovation. Encompassing 178 square miles at the southern tip of the San Francisco Bay, San José is Northern California’s largest city and the 10th largest city in the nation. With more than one million residents, San José is one of the most diverse large cities in the United States. San José’s transformation into a global innovation center has resulted in one of the largest concentrations of technology companies and expertise in the world, including major tech headquarters like Cisco, Adobe, Samsung, and eBay as well as start-ups and advanced manufacturing.
San José’s quality of life is unsurpassed. Surrounded by the Diablo and Santa Cruz mountain ranges and enjoying an average of 300 days of sunshine a year, residents have easy access to the beaches along the California coast including Santa Cruz, Monterey, and Carmel; Yosemite and Lake Tahoe in the Sierra Nevada; local and Napa Valley wine country, and the rich cultural and recreational life of the entire Bay region.
San José has received accolades for its vibrant neighborhoods, healthy lifestyle, and diverse attractions from national media including Business Week and Money magazines. The downtown area is home to high-rise residential projects, theaters, museums, and diverse entertainment attractions such as live music, live theater, cafes, restaurants, and nightclubs. Inquiring minds are served by the Tech Museum of Innovation, the San José Museum of Art, and many local galleries and venues. Nineteen public school districts and over 300 private and parochial schools provide residents with a range of educational choices. Universities in and near the city include San José State University, Santa Clara University, Stanford University, and three University of California campuses.
In 2011, the City adopted Envision San José 2040, a long-term growth plan that sets forth a vision and a comprehensive road map to guide the City’s anticipated growth through the year 2040. The Plan proactively directs significant anticipated growth in new homes and workplaces into transit-accessible, infill growth areas and supports evolution toward a more urban landscape and lifestyle. The San José area is powered by one of the most highly educated and productive populations in America. More than 40% of the workforce has a bachelor’s degree or higher, compared with 25% nationally. Forty percent of San José residents are foreign born, and 50% speak a language other than English at home.
San José is proud of its rich cultural diversity and global connections, and the essential role the City plays in connecting residents and businesses to the nation and the world.
The City Government
The City of San José is a full-service Charter City and operates under a Council-Manager form of government. The City Council consists of 10 council members elected by district and a mayor elected at large. The City Manager, who reports to the Council, and his executive team provide strategic leadership that supports the policy-making role of the Mayor and the City Council and motivates and challenges the organization to deliver high quality services that meet the community’s needs. The City actively engages with members of the community through Council-appointed boards and commissions.
In addition to providing a full range of municipal services including police and fire, San José operates an airport, municipal water system, a regional wastewater treatment facility, some 200 neighborhood and regional parks, and a library system with 24 branches. The City also oversees convention, cultural, and hospitality facilities that include the San José McEnery Convention Center, Center for the Performing Arts, California Theater, Mexican Heritage Plaza, Dolce Hayes Mansion and Conference Center, and the SAP Center San José – home of the National Hockey League’s San José Sharks.
City operations are supported by 6,413 positions and a total budget of $3.7 billion for the 2018-2019 fiscal year. San José is dedicated to maintaining the highest fiscal integrity and earning high credit ratings to ensure the consistent delivery of quality services to the community. Extensive information regarding San José can be found on the City’s website at www.sanjoseca.gov.
In alignment with ambitious goals in the Envision San Jose 2040 General Plan, DOT is focused on transforming the City’s transportation system to support a modern and vibrant urban environment through initiatives and projects such as the following:
• San Jose Regional Rail Projects: A transformative $10 billion regional investment in major transit including High Speed Rail, BART, Caltrain electrification, and the expanded Diridon Transportation Center.
• Vision Zero San Jose: A cutting-edge traffic safety initiative to eliminate deaths and severe injuries on our roadways through rigorous crash data analytics, detailed street safety audits, engineering solutions, education and enforcement.
• Pavement Maintenance and Complete Streets: The inclusion of progressive “Complete Street Standards and Guidelines” in DOT’s $51 million annual pavement maintenance program to create a street system that is safe, connected, and convenient for all types of users, ages and abilities including pedestrians, bicyclists, transit riders, and motorists.
• Smart City Initiatives: DOT is at the forefront of San Jose’s efforts and projects to enhance service delivery through technology and innovation initiatives such as Smart LED streetlighting, automated vehicle implementation, and advanced traffic signal management.
With an annual Operating and Capital Budget of $378 million and 475 employees, DOT is organized into four functional divisions – Transportation Planning and Project Delivery, Transportation and Parking Operations, Infrastructure Maintenance, and Director’s Office/Administrative Services.
The Department’s five Strategic Priorities are as follows:
• Safe Streets for All Modes of Travel
• Balanced Transportation and Convenient Mobility
• Quality Infrastructure and Neighborhoods
• Innovation and Technology to Advance Priorities
• Engaged, Productive, and Creative People and Teams
The Parking Division resides within Transportation and Parking Operations and provides a comprehensive range of services aimed at meeting the needs of businesses, downtown employees, visitors, convention, cultural and sports facilities, special events, schools and residents.
• Operations and maintenance of the City’s public parking facilities: eight garages and nine surface lots totaling over 7,000 parking spaces, and 2,600 on-street metered parking spaces utilizing smart meter/sensor, and multi-space meter technologies.
• Parking compliance activities supporting traffic safety, street cleanliness and maintenance activities, turnover of on-street spaces in business districts; and enhanced neighborhood quality-of-life through the removal of vehicles abandoned or stored in the public right-of-way.
• Collection of fines from parking citations and oversight of administrative review process for contested citations.
• Development and implementation of transportation and parking operation plans for a variety of special events, including provision of traffic control during events.
• Staff support to the Downtown Parking Board. The Board is comprised of seven members appointed by the City Council and serves as a public forum for discussion of downtown parking issues. The 18-19 fiscal year capital budget for the Parking Division’s services is approximately $22.3 million, with nearly $29.7 million in projected revenues. The Division is supported by 80 employees, both professional staff that lead programs, implement projects, and perform analytical administrative work; and field staff that provides parking compliance and meter collections/repair services. The On-Street Parking Manager position has three direct management reports, a Parking and Ground Transportation Administrator, two (2) Parking and Traffic Control Supervisors and 59 indirect reports.
High Priority Programs and Initiatives
The successful candidate will play a key role in leading and managing the implementation of many exciting programs, projects and initiatives. Important priorities for the On-Street Parking Manager will include:
• Parking Technology – With a focus on improving the customer experience, convenience and access to downtown through adopting and integrating parking and mobility technologies and maximizing opportunities for customers to access services and information via the Internet and mobile apps.
• Parking Operations – Planning efforts and strategies to optimize use of the City’s parking assets and effective systemwide management of peak demand periods.
The On-Street Parking Manager reports to the Parking and Downtown Operations Division Manager and will focus on On- Street parking services and operations in San José’s downtown, business districts, neighborhoods and school areas. Services include:
· Parking Compliance
· Vehicle Abatement
· Special Event Traffic Control
· Parking Meter Operations Maintenance
· Parking Meter Revenue Collection
· Citation Processing and Collections
· Citation Adjudication
Under direction, the On-Street Parking Manager performs professional, analytical and administrative work of considerable difficulty in developing, implementing and managing parking programs and contracts that involve on-street parking operations.
THE ON-STREET MANAGER'S DUTIES INCLUDE:
• Leading, managing and motivating a team of 60+ staff members through goal setting, creating an innovative work environment, maximizing staff development and appropriately recognizing staff
• Managing citywide parking compliance and enforcement activities, achieving the appropriate balance of education and citation issuance to encourage compliance with parking restrictions
• Analyzing on-street parking conditions and assisting in the establishment of appropriate parking controls
• Managing on-street program budget and fiscal activities
• Providing staff support and working effectively with committees, boards, task forces, community groups, associations, and staff in other departments and agencies
• Coordinating and assisting in the preparation of new parking ordinances and resolutions, requests for proposals (RFPs), agreements, and City Council memorandums related to on-street parking services
To be considered, submit a cover letter, list of six work-related references (who will not be contacted without prior notice), and a resume that reflects the size of staff and budgets you have managed. Your resume should indicate both months and years of beginning/ending dates of positions held. Submit the requested materials to:
Kathleen Laney, President
Resumes will be screened in relation to the criteria outlined in this job description. Candidates with the most relevant qualifications will be invited to a preliminary screening interview conducted by the consultant.
Deadline: 10/24/2018 11:59 PM
Involves the processing and servicing of a variety of operational, personnel, and financial transactions and services. Includes cashiering, payroll, accounts receivable, accounts payable, collections, data collection and data entry, analysis, review and control, customer servicing, and reporting.
Financial Analyst 2 is the inhouse expert on processes and systems utilized in periodic and daily transactions at Parking and Transportation. This position tests and documents PCI compliance. Position requires working closely with P&T supervisors, third parties (e.g., WageWorks, AC Transit), and campus departments to meet customer needs and maintain integrity in systems (e.g., payroll deduction, revenue recognition, financial transactions, etc.) and consistency in processing. This position assumes daily supervisory functions when the Customer Service Supervisor is on leave.
1995 University Ave, Ste 325, Berkeley, CA 94704-5746
The University of California, Berkeley, is one of the world’s most iconic teaching and research institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. Berkeley’s culture of openness, freedom and acceptance—academic and artistic, political and cultural—make it a very special place for students, faculty and staff.
Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at http://jobs.berkeley.edu/why-berkeley.html.
Application Review Date
The First Review Date for this job is: October 25, 2018
The UC Berkeley Parking and Transportation Department provides a full range of parking and transportation services, serving a diverse community of more than 35,000 students and 15,000 faculty and staff in the City of Berkeley, at the heart of the San Francisco Bay Area.
• Provide professional and highly responsive customer service
• Ensure and facilitate vehicular access to the campus
• Furnish sufficient parking to meet the needs of the growing campus community
• Engage in proactive planning and development to support the university's long term plan
• Forge cooperative partnerships with university and city departments to effect positive change
• Enable responsible, effective, and efficient use of revenue and resources
• Maintain optimal condition and safety of campus vehicles, roads, and facilities
• Disseminate accurate and timely information
• Administer parking enforcement to protect the parking privileges of permit holders and visitors
• Implement sustainable transportation alternatives to reduce vehicle congestion and promote clean air
• Promote continuous improvement of systems, processes, and procedures
• Applies professional financial and accounting concepts to independently perform analyses of moderately complex financial services such as researching discrepancies and compliance with external regulations and internal policies.
• Assists with ensuring that financial processing functions which may include Accounts Payable, Accounts Receivable, Cashiering and Collections are performed with accuracy and that daily operations run smoothly.
• Applies financial and operational customer service concepts to perform moderate to complex analysis of Parking & Transportation transactions recorded in system of record (T2 Flex operating system).
• Provides analytical support for complex financial reconciliation of system of record to multiple sub-systems (e.g., payroll, WageWorks, AC Transit).
• Oversight of all records, inquiries and reconciliation with AC Transit/Clipper Card regarding AC Transit EasyPass program for UCB (BearPass).
• Conduct trends analysis and program audits.
• Responsible for implementation of payment equipment and process control related to revenue analysis of said equipment.
• Reconciles data and receivables according to Payment Card Industry (PCI) standards and compliance.
• Provides oversight and analysis of system. Makes recommendations as needed.
• Under general supervision, researches and gathers information from a variety of sources; prepares and summarize information and reports relative to new services, regulatory compliance issues and/or vendor selection and support activities.
• Prepares reports and analyses to include summaries of financial transactions, evaluation of current and proposed services, etc., for management review and decision-making.
• Builds and develops complex T2 Flex queries for management reporting of transactions recorded in T2 Flex. Also conducts testing of system and ensures data integrity.
• Responsible for the proper archiving of aging data and provides assistance with record retrieval as needed.
• Conducts or assists with researching, developing and implementing new and changing business processes.
• Documents processes and procedures for financial activities.
• Provides departmental support in all areas of Parking & Transportation by process analysis, system testing, procedure documentation, customer communication, process improvement and process implementation.
• Evaluates existing processes and procedures recommending changes to streamline/improve existing processes and procedures.
• Conducts process and procedures and tests for compliance.
• Assesses and recommends changes to maintain compliance with federal and state requirements and internal financial/audit policies.
• Participates in audits of internal records and processes and prepares recommendations for changes as needed.
• Reviews, processes, and approves standardized financial data and transactions.
• Power user for in housing T2 Flex system tables to ensure that tables are maintained correctly as to ensure that permits are saleable and transactions are correctly recorded financially and operationally.
• Provides audit support for departmental transactions related to permit fulfillment and Parking & Transportation transactions. Builds complex queries on usage, type of service, and method of purchase.
• Conducts analysis of data pulled and provides detailed easy to understand reports for management review.
• Monitors the delivery of quality customer service to various constituencies to include internal department clients and external vendors.
• Provides information regarding operations or available parking or transit resources, pricing, and other needed topics.
• Functions as a resource to support staff on issues such as researching complex financial discrepancies, escalated customer service problems and vendor concerns.
• May act as team leader for support staff. Train staff and create effective teamwork environment.
• Provides elaborate and complex system staff training and skill development related to T2 Flex system (system of record for all Parking & Transportation inventory and revenue records) and Customer Service as it relates to system management. Also writes processes and procedures and conduct testing of said processes and procedures before implementation. Conducts analysis and testing of documentation and updates and maintains as needed.
• May provide occasional backup as needed in front office and to stay involved in day to day operations to assist in continuous improvement of said operations. Continuously evaluates processes and procedures as they relate to front office operations.
• May provide staff support as needed for meetings by scheduling, creating agendas, recording proceedings, and generating and disseminating minutes.
Salary & Benefits
This is a non-exempt, hourly position. Hourly pay range, will be commensurate with experience between the range of $21.70 - $33.09 per hour.
For information on the comprehensive benefits package offered by the University visit:
How to Apply
Please submit your cover letter and resume as a single attachment when applying.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:
For the complete University of California nondiscrimination and affirmative action policy see:
Deadline: 11/12/2018 11:59 PM
Program Services Coordinator
(Community Service Specialist II)
Apply Today! Open until filled. Application Screening Begins: Nov. 12, 2018
Under the general supervision of the Parking Services Manager the Program Services Coordinator provides a wide variety of support functions in the areas of transportation, parking, public safety, and administrative operations of a responsible and difficult nature within the University Police Department (UPD) which can include enforcement of campus parking rules and regulations, and assisting law enforcement personnel. Typical work assignments involve addressing a wide range of problems that require independent judgement and discretion, and may require interpreting policies and developing recommendations for new procedures and protocols.
ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:
1. Oversees the Community Service Officer Program. Provides lead work direction; establishes work schedules insuring adequate staffing for Night Walk, Library Security, front counter coverage, special events, and other CSO duties; assigns tasks; monitors performance; trains staff; reviews and implements policies and procedures; hires and supervises student workers; and promotes the CSO student assistant programs to the campus community.
2. Coordinates the maintenance and repair of all Department of Public Safety vehicles and maintains all related records.
3. Provides customer service in the UPD and Parking Services office, including helping customers at the front counter, responding to requests for information and service, Live Scan processing, and operation of a cash register.
4. Oversees the monthly Blue-Light Phone and Emergency Call Box operation test. Directs traffic for special events, public safety emergencies, and as requested. May issue parking citations and warnings for violations of parking regulations; vehicle jump start services; animal control services; and other Public Safety assistance as requested.
May provide support for UPD Parking Services in the creation of brochures, booklets, schedules, flyers, and website updates.
KNOWLEDGE, SKILLS AND ABILITIES:
Thorough knowledge of: applicable procedures and regulations related to public safety support, parking, traffic control, and campus security; alarm and police department radio codes/systems; and the ability to learn how to use applicable related equipment and automated systems. Knowledge of and the ability to learn how to use the applicable public safety related equipment and systems are essential.
Ability to: read and interpret a variety of laws, rules and regulation; use applicable automated and computerized public safety systems and databases; plan and schedule work and provide lead work direction to others; independently make effective decisions and judgments in emergency situations; analyze operations issues and recommend procedural changes; establish and maintain cooperative working relationships with the campus community, the public, and applicable law enforcement agencies; handle sensitive situations with and confidentiality; convey clear and concise communications and directions and conduct training for staff and campus community; write concise reports and draft operating procedures; and present clear and concise information orally and in written reports.
High school diploma or equivalent and three to six months related experience. High school level reading and writing abilities and possession of a California Driver’s License. The nature of the duties may also require successful completion of a background check, physical and psychological exam and/or the ability to attend Police Officers Standards & Training (P.O.S.T.) programs related to public safety support and dispatch activities. Knowledge of and the ability to learn how to use the applicable public safety related equipment and systems are essential.
Proficient in the use of personal computers. Demonstrated ability with software programs such as Microsoft Office Professional Suite, and When to Work or other work scheduling program. Thorough knowledge of English grammar, punctuation, and spelling. Ability to perform standard arithmetic functions, including tracking and comparing data. Ability to learn, interpret independently, and apply a variety of complex policies and procedures. Ability to participate in and contribute to group meetings. Incumbent must demonstrate a high level of confidentiality and compassion with sensitive situations and information. Demonstrated ability to address the essential functions associated with this position including the knowledge and abilities identified above.
Equivalent to a Bachelor’s degree and 2 years of related experience working in a municipal, university or college public safety program. Experience providing lead work direction to others. Technical fluency with Microsoft Office Professional Suite, When to Work or equivalent work scheduling system, and Google mail and calendaring programs. Highly desirable: Demonstrated understanding of and the commitment to CSUMB’s Vision.
SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS:
- All offers of employment are contingent upon the successful completion of a background check (including a criminal records check in accordance with the POST regulations).
· The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in as a condition of employment.
- This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by .
- This position has been designated as a sensitive position with:
o responsibility for the care, safety and security of people (including children and minors), animals and CSU property
o access to, or control over, cash, checks, credit cards, and/or credit card account information
o responsibility or access/possession of building master or sub-master keys for building access
o access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the
o control over campus business processes, either through functional roles or system security access
o responsibility for operating commercial vehicles, machinery or equipment that could pose environmental hazards or cause injury, illness, or death
- This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues.
- This position is designated as a Campus Security Authority (CSA) and will be required to participate in annual training and to immediately forward to the Clery Director all reports of crimes brought to their attention pursuant to the Clery Act and California State Education Code, Chapter 16, of the Donahue Higher Education Act, Section 67380.
- Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage.
- May require occasional evenings and/or weekend work.
Required to work indoors and/or outdoors year-round, including in inclement weather. Methods of transportation include driving a State vehicle, foot patrol, and a two-wheeled scooter. Must be able to stand and walk for long periods of time, climb stairs & lift. Also requires working in a typical office environment with standard equipment and tasks, and working at a computer and desk for extended periods of time. Requires travel to on campus and off-campus locations. Must be able to keep uniform inspection ready: polished, clean and neat.
Anticipated hiring salary in the low $4,000’s per month. For salary range info see: CSU Salary Schedule CSUMB offers an attractive employee benefits package, CSU Benefits R07. The University Corporation at CSU Monterey Bay also provides access to affordable campus housing, Employee Housing.
TENTATIVE RECRUITMENT TIMELINE:
Interviews the week of Dec. 3
For full consideration, submit the required documents by the priority screen date listed above. For assistance or if you require an accommodation, please call (831) 582-3389. For computer/online access you may visit the Tanimura and Antle Family Memorial Library (map).
CSU Monterey Bay is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to: Age, Disability, Race or Ethnicity, Gender, Gender Identity or Expression, Nationality, Religion, Sexual Orientation, Genetic Information, Veteran or Military Status.
All employees must be eligible for employment in the U.S.
100 Campus Center
Deadline: 12/19/2018 11:59 PM
Data Ticket, Inc. is in search for experienced Hearing Officers to service both Parking and/or Administrative(Code Enforcement) citation hearings for the following areas:
• Northern Calfornia e.g., Sonoma; Napa county region.
• Central California e.g., Bakersfield; Kern county region.
In particular, we have a specific need for Hearings Officers with experience in Parking.
• CPPA 8 hour training certificate (a must for Parking Hearing Officers)
• Liability Insurance (Data Ticket can provide contact to a Broker)
• Industry experience working with Public Agencies for Parking Citations and/or Administrative Citations.
If you are interested or would like to provide a referral, please forward most recent resume to: firstname.lastname@example.org or contact (949) 428-7242.
2603 Main Street, 300
Deadline: 2/7/2019 11:59 PM
Parking Enforcement Officer I/II/III (Seasonal)
Fri. 09/14/18 12:00 AM Pacific Time
$11.71 - $21.20 Hourly
Community Services, 1700 Coast Boulevard, Del Mar, California
Community Services Department