2019 Annual CPPA Conference & Trade Show

Hyatt Regency Monterey Hotel
Wednesday, October 30, 2019 - Friday, November 1, 2019


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Schedule of Events

12:00 PM -
4:00 PM
Hike
Meet at Valet area of Hotel
5:00 PM -
6:30 PM
Welcome Reception
6:45 AM -
7:30 AM
Sunrise Walk/Run
Meet at Valet area of Hotel
7:30 AM -
8:30 AM
Breakfast
9:00 AM -
9:30 AM
Business Meeting
9:30 AM -
9:55 AM
Special Guest
Shawn Conrad, IPMI CEO
Disruptions can be a distraction, but they can also be transformative. How does a parking and mobility professional separate what’s critically important from what is mere distraction? Shawn Conrad, CAE,  CEO of the International Parking & Mobility Institute (IPMI) will share five trends to watch and study – not only to stay relevant and informed as a professional – but to move your team and organization forward to greater success. 
Title:CEO
Organization:IPMI
Shawn Conrad, CAE is Chief Executive Officer of the International Parking & Mobility Institute (IPMI).  He earned a sterling reputation as an association leader in a number of industries over 20 years before joining IPMI in 2008. Since then, he has spearheaded efforts that support our shared mission to advance the parking profession, including creating world renowned certification and accreditation programs, conducting ground-breaking research, and developing an industry-wide publications program.  Shawn established the Global Parking Associations Leadership Summit, the Accessible Parking Coalition, and the IPMI Latin Parking Conference & Expo for parking professionals in South America, and in 2018 created the Alliance for Parking Data Standards (APDS), based in London, England.
10:00 AM -
11:00 AM
Keynote Address: Josh Allison
Josh is the Founder and Chief Ideator for ThinkCafé, a consulting company committed to solutions for the new workplace.He has spoken and worked with organizations from Hawaii to New York and 25 states in between. Josh is a thought leader on a mission to help fix the broken in work.
11:00 AM -
1:30 PM
Exhibit Hall with Lunch
1:45 PM -
2:45 PM
CURB MANAGEMENT: Strategies and Tech to Define, Manage, and Enforce the Curb
This presentation is the tenth in a series of presentations by IPMI's Technology Committee. This year’s presentation provides an overview of Curb Management and explores how various technologies will support curb management activities in four areas – Defining the Curb, Managing the Curb, Charging for Curb Access, and Enforcing the Curb. The presentation explores the various activities an operation will consider in each of the four areas and how current and future technologies will be applied to support an operation as they develop their plans to manage the curb.
Organization:T2, IPMI
Mike joined T2 in 2017, after spending more than a decade in the parking industry as an executive at a national parking management firm. Through his career as a parking and transportation professional he has identified and implemented innovative technologies into operations and created new technology based service offerings. He has led the development of mobility services, remote management/command center operations, mobile payments and interactive marketing services and has worked with municipalities, universities, airports and commercial garages.
Mike oversees our Sales operation, and manages technology partnerships and acquisitions to align with long-term strategic goals. Mike is currently the Co-Chair of the IPI Technology Committee. He holds PMP, CPIM and CAPP certifications and regularly presents at parking industry conferences.
1:45 PM -
2:45 PM
University and Hospital Campus Implementation Role Play
Have you tried to implement a new program and hit a wall of confused stakeholders, decision paralysis, or the bureaucratic machine? Then this session is for you! Come learn some proven techniques and best practices for program implementation on a campus environment. A live role play will work through common frustrations and tips and tricks to overcome adversity.
2:50 PM -
4:30 PM
A Nightmare on Main Street; Parking on a Budget
Part 1 - Join us as we lead you down a dark alley of organizational dysfunction and missed opportunities. During this conversation, we will discuss some of the operational pitfalls that define parking programs across the country. What happens when a Parking Division lacks central leadership? When parking responsibilities are fractured among multiple departments? When proper service level agreements are neglected prior to the start of a project? When best practices for revenue collection and reconciliation are ignored? When staff lacks the proper manpower or enforcement tools? Find out these answers and more as we discuss the horrifying truth behind parking operations of all sizes. Lessons learned will focus on five key areas: operations, asset management, finance, workforce management, and maintenance, the pillars of any successful parking operation. During this session, we will identify frightening operational revelations and revenue exposures and discuss how agencies have identified, addressed, and repaired these problems to prevent themselves from becoming the theme of future parking horror stories. 
Part 2 - We will transition into stories of promise and hope as we share examples of the City of San Leandro and the transformation of their parking operation.  When the City’s parking vendor went bankrupt, the City’s parking program essentially came to a standstill for years. This presentation discusses the ups and downs of their parking program overhaul. We’ll describe how we figured out where to start, working within a very limited budget, the roadblocks we ran into during implementation, disagreements between departments, and the creative ideas that ultimately allowed San Leandro to revamp their parking program over the past 2 years.
Organization:Dixon Resources Unlimited
Julie Dixon has over 28 years of parking and transportation management experience, Julie has been directly supporting municipalities throughout the United States.  She has extensive knowledge and hands-on experience with the solicitation, development, deployment, operation, and maintenance of solutions ranging from municipal parking programs to automated enforcement systems.  She has been responsible for establishing policies, defining objectives and delivering on initiatives for municipalities of all sizes, working at all levels within the administration, enforcement and adjudication processes.  In October 2012, Ms. Dixon founded DIXON Resources Unlimited with a goal of directly supporting municipal parking programs.
Organization:Dixon Resources Unlimited
Katherine Edgerley is an Associate Consultant at DIXON. She has supported various cities with municipal code updates, data analysis, and program implementation. Most recently, Katherine has provided hands-on program implementation support in Paso Robles through vendor management and extensive stakeholder outreach. Her data analysis allows for data-driven decisions and municipal code updates "future-proof" a city's code. Katherine recently graduated from the University of Washington with her Master of Public Administration.
Organization:Dixon Resources Unlimited
Emily Kwatinetz is a Senior Associate at DIXON with a background in urban planning. She has a track record of comprehensive support for a variety of municipalities. Emily developed the “Parking Action Plan” report format which has been used by clients as a step-by-step implementation guideline. Emily’s experience includes managing parking and mobility studies, operational audits, municipal code updates, writing specifications, vendor management, stakeholder outreach, and program implementation.
 
2:50 PM -
3:50 PM
CA Parking: Maximizing your EV Infrastructure Investment
California is moving closer and closer to a 100% sustainable infrastructure future, with the passage of SB 100 last year, which mandated 100% renewable energy generation by 2045 and this year proposing AB 40, which would mandate 100% zero-emission vehicles (ZEV) by 2040. Already, the Air Resources Board mandated ZEV for buses. With over 25M registered vehicles in the golden state, this means CA parking will also be expected to meet new electrification demands in energy and transportation. This session speaks to how parking garages can deploy new infrastructure economically and sustainably.
Organization:Enel X
Elise Benoit has spent her career developing successful B2C and B2B marketing strategies for high-growth technology companies including AutoGrid, ICE Energy, Opower (acquired by Oracle), CivicSolar, Autodesk, Ask Jeeves and others. She has proven her ability to lead marketing teams through rapid growth, while managing product lines, increasing brand awareness, developing creative programs and ultimately improving ROI. With roots in developing lead generation programs for radio networks like CBS, she scaled opportunities to support e-commerce and corporate sales channels. As Vice President of Marketing for Enel X, Elise leads the e-mobility marketing for the North American market. Her expertise in growth marketing, product and go-to-market strategy, brand management and SEO/SEM is helping establish Enel X as a market leader.
2:50 PM -
3:50 PM
Going Gateless
Do your students, faculty, and staff experience long wait times when trying to both park and leave? Do visitors struggle with parking delays when visiting campus, especially for big events? Have you considered going gateless? Gateless systems provide many key benefits to your parking operation from reducing delays at entry and exit points, enhancing the parker experience to reducing impact on the environment. Join us as we discuss the benefits of a gateless operation.
Organization:T2 Systems
Michael Hamilton is the Senior Director of Product Management at T2 Systems. He’s been in the parking industry for six years and in Product Management for over a decade. At T2, Michael works to bring innovative new products to market.
4:00 PM -
6:00 PM
Tradeshow Reception- Exhibit Hall Open
7:30 AM -
8:30 AM
Breakfast
7:30 AM -
9:00 AM
California Vehicle Code Roundtable
Roundtable discussion of the California Vehicle Code for beginners and advanced mobility professionals. Topics addressed include tips for interpreting the CVC and opening up for questions. This session is recommended to be paired with the Legislative Session.
7:30 AM -
9:00 AM
Effective Parking Marketing Roundtable
When implementing a parking program, providers need to focus on not only selling parking spots, but also providing an engaging experience to their customers so that they keep coming back. During this roundtable discussion, we’ll discuss best practices around customer marketing, including signage, social media, public relations, in-app messaging, and more. In addition, we’ll highlight success stories where clients have employed marketing tools and tactics to improve both customer satisfaction and program compliance.
7:30 AM -
9:00 AM
Police and Parking Management Roundtable
This interactive panel presentation will include leadership from a variety of municipal Police Departments who will discuss how they manage parking including enforcement, operations and paid parking management and share their experiences and challenges.
9:10 AM -
10:10 AM
Climbing the Ladder; Prove yourself as an industry leader
There have been no shortage of definitions or processes to become leaders. All industries, including parking and mobility, attempt to incorporate some form of leadership requirement into their programs. A common idiom used: “Leaders lead people, and managers manage things.” We will explore methods to increase our leadership skills within our organizations.
Organization:SP+
Perry assists institutions of higher education with operational, technological, and policy needs. In over 23 years of service, he has served as the Manager or Director of Parking and Transportation at universities and municipalities in California, Kentucky, New Jersey, and Texas. Perry’s doctoral dissertation focused on university and municipal parking policy. He is an experienced practitioner who uses his vast amount of experience to improve parking and transportation operations. He supports systems based on adequate and balanced fee and fine structures that encourage compliance, increase revenue, and bring the highest level of customer satisfaction.
9:10 AM -
10:10 PM
Empowering the Multimodal Journey
Today’s innovations are changing the way live. We’re hearing more and more about technologies that are autonomous and electric, connected and shared, and on-demand and in real-time. ParkMobile recently conducted a survey of 500+ users to see what mobility services people are engaging with beyond the app. What became clear is that consumers engage with a variety of mobility solutions to get from place to place in the most efficient way. Today’s consumer is, in fact, multimodal. This presentation will dive into the results of this survey, and the opportunities (and need) for industry professionals to create a cohesive experience for the public.
10:15 AM -
11:15 AM
Trends To Track: Making Sense of A Fast Moving World
It seems that not a day goes by where a new technology or innovation isn't hitting the marketplace. Talk is also constant about autonomous vehicles, transportation network companies like Uber and Lift and micromobility. We live in a dynamic world and parking , access and mobility seem at all times to be front and center in the discussion of what's new, exciting and yes, a little scary. Yet, with this fast-paced environment it's hard to know what's real and what's just a flash in the pan. What do we pay attention to now and how can we see around the corner? This session will introduce key data trends that will help us better prepare for the future. Armed with this knowledge, attendees will be able to chart a path of more certainty rather than simply go with the flow of what's new, shiny and perhaps already obsolete.
Organization:Desman
Casey Jones, CAPP is a access and mobility professional with DESMAN, Inc. where he works with clients to solve parking and transportation challenges.  He is the corporate subject matter expert for universities, transportation demand management and sustainability and is focused on providing mobility consulting services.  He has over 23 years of industry experience including leadership positions with the University of Colorado and Boise State University.   
Casey Jones is past chairman of the board for the International Parking and Mobility Institute (IPMI), the world’s largest trade association for mobility and parking professionals and he currently serves on the boards of the California Public Parking Association and the Pacific Intermountain Parking and Transportation Association.  He holds a Master of Public Administration degree, a bachelor’s degree in political science and he is a Certified Administrator of Public Parking.  Casey, his wife and two boys live in Boise, Idaho. 
10:15 AM -
11:15 AM
Yes Virginia, A Gateless Garage is Possible! A Depot Garage Case Study
Learn how the Depot Square Owners Association is embracing technology to implement a smart cities, gateless garage solution. The association removed the traditional PARCS solution and implemented a gateless, online, real-time parking access, permit, LPR, and revenue control solution. The gateless solution uses new technologies, allowing for better efficiencies with operations and sustainability. A before and after comparison will be discussed.
11:30 AM -
1:00 PM
Awards Lunch
1:00 PM -
3:00 PM
Exhibit Hall
3:15 PM -
4:15 PM
"My Other Car Is" - Strategies to build commuter awareness of alternative transportation programs
To help build awareness of using alternative transportation to get around the university, Cal Poly developed an integrated marketing and communication campaign to showcase all of the university's alternative transportation programs. In one month, the campaign gained more than 150,000 impressions and increased website clicks by 250 percent year over year. This award winning campaign was part of the rebranding of the parking program and helped bring awareness to the campus community regarding the program's sustainable practices, innovation and management of transportation and parking resources.
Organization:Cal Poly, SLO
Marlene Cramer, CAPP is the Director of Transportation and Parking Services (TAPS) at Cal Poly in San Luis Obispo, California.  Marlene oversees a comprehensive sustainable transportation and parking program.  The TAPS department facilitates access and mobility through transit, carpool, vanpool, electric vehicle charging, and bicycle programs. 
TAPS awards include “Best Work Places for Commuters” and “Bicycle Friendly University” (Bronze).  In 2018 TAPS has received awards from IPMI and MARCOM for marketing and communications related to “My Other Car Is” marketing and communication campaign.
Marlene is currently the Past President of the California Public Parking Association (CPPA).  Marlene was awarded California Parking Professional of the Year in 2008 and holds a Business Degree in Management and Human Resources Management from Columbia College.  
Organization:Cal Poly, SLO
Organization:Cal Poly, SLO
3:15 PM -
4:15 PM
MaaS Transit: How Mobility-as-a-Service and Smart Parking are Changing the Transportation Landscape
Urban transportation and parking infrastructure are the cornerstones of smart city growth and success. And with the MaaS revolution, parking technology is critical to keep up infrastructure at both a city and university level to more effectively manage and monetize the curb, increase customer satisfaction and reduce traffic and pollution. This presentation will share global trends in smart parking and offer use-examples of ways in which cities like San Francisco are adopting these trends with success. Attendees will learn: - Global trends in smart parking and MaaS - How a major California metropolis conquered parking challenges with technology - How you can apply these practices to your own city or university
4:20 PM -
5:20 PM
Autonomous Vehicles Family Feud
Select audience members will get to compete on Walker’s version of the iconic game show Family Feud. All questions will be related to autonomous vehicles. Walker has done extensive research on AVs and will extrapolate on each survey answer to make the session educational. We chose a game show format to make the session fun and festive. This promises to be an entertaining and interactive educational session.
Organization:Walker Consulting

Chrissy has over 15 years of experience in parking, mobility, and land use planning, policy, and finance.  Based in Walker’s San Francisco office, she works with cities, airports, universities, hospitals, and other entities to make parking convenient for users and create parking strategies that enhance economic development, improve transportation options, and allow for smart growth. She also focuses on curb management and leads Walker’s autonomous vehicle and shared mobility strategy. Previously, Chrissy was the Director of Transportation Policy at the Chicago Metropolitan Planning Council and Director of Mobility Policy at Remix, a transit planning platform. Her past work includes leading an innovative financing strategy to fund over $10 billion in transit projects in Chicago and an evaluation that informed the renegotiation of Chicago’s parking meter public private partnership to save taxpayer dollars and make the system more efficient.

Organization:Walker Consulting

Jonathan joined Walker’s Parking Operations Consulting Group after 10 years of leadership positions with private parking operators. Based out of the Los Angeles office he covers

the West Coast and has expertise in all manners of parking including Class A commercial garages, hotel, event and stadium, on street valet, mixed use, municipalities, off-airport, and flat lots.

Jonathan designs and implements parking systems and technology improvements for public and private entities across the West Coast. Recent parking equipment and technology upgrade consultations include the Cities of Santa Ana, Alameda, Culver City, Mountain View, Sacramento, San Francisco, Palo Alto, Long Beach, Pasadena, and Davis.

4:20 PM -
5:20 PM
How Parking Plays into Mobility at Large
According to research, as much as 30% of urban traffic is caused by drivers looking for parking spots. As more cities across the country become “smart cities,” smart mobility solutions are needed to make this vision a reality for both customers and clients who operate parking. During this presentation, we’ll discuss how to make a user’s experience with mobility one that is interconnected, efficient, and frictionless, how to benefit client operations end-to-end, and how to employ mobility solutions that address the growing traffic problem for cities. We will also discuss how parking can be integrated with a broader ecosystem of mobility enablers, including tolling, charging, and car sharing technologies, to deliver end-to-end mobility to users. To showcase the universal applications of our solutions through different perspectives, we will open with an interactive real-world scenario/problem charrette, challenging participants to solve problems using mobility solutions. In addition, we’ll highlight success stories where clients have improved their parking solutions to deliver better experiences to their customers and improve efficiency in the cities in which they operate.
Organization:ParkMobile
Kristen Locke is currently the Western Regional Sales Manager representing the ParkMobile Zone Parking product line. Kristen has over 9 years in the parking technology space focusing on sales, consultation and support for mobile payments, enforcement, permit management and payment hardware. Kristen began her parking career in municipal parking operations in her hometown of Fort Collins, CO.
4:20 PM -
5:20 PM
Stanford University's Approach to the Inherent Challenges of Parking
Stanford University has a long history of not only enriching its historic campus with innovative parking solutions, but also leveraging parking as a means to create a more sustainable campus. Join us for a conversation with Brian Shaw, Executive Director of the Department of Parking & Transportation Services at Stanford, to learn about the challenges Stanford faces with parking and how they have been overcome. You will learn about best parking practices that have helped meet Stanford’s sustainable goals and how the University has utilized green roofs to increase parking supply without sacrificing valuable green space.
Organization:Stanford University
Francisco Navarro has been creating parking solutions for over 15 years. He has worked on over 50 parking projects. In addition to delivering projects to satisfied clients, Francisco’s projects, such as the Pomona College Parking Structure, have received recognition from the International Parking & Mobility Institute and other associations. Francisco is an active participant in the Community College Facilities Coalition and the California Public Parking Association. In addition to managing high profile projects, Francisco is a Parksmart Advisor and leads Watry Design's BIM efforts.
Organization:Stanford University
Brian Shaw is the Executive Director of Parking and Transportation Services at Stanford University.  He is a specialist in the area of Sustainable Transportation, having created new programs at Stanford, the University of Pennsylvania, the University of Chicago and Emory that fostered carpooling, biking, walking and riding public transit to campus.  Under his leadership, Stanford has been able keep its peak hour trips under a cap established in 2000, while the campus has continued to grow and thrive.
Brian has served on the board of International Parking and Mobility Institute (IPMI) since 2014, co-chairing IPMI’s Sustainability Committee, while serving on the Education Development Committee.  He developed a TDM course for IPMI and the Green Building Council to help educate non-practitioners.  
Brian is a Certified Administrator of Public Parking (CAPP) with IPMI.  He is a frequent contributor to Parking & Mobility, IPMI’s monthly magazine.
6:00 PM -
8:30 PM
President's Reception
Monte Carlo Night
Please join your friends and colleagues at the CPPA Presdient's Reception on Halloween! With a fun night of Monte Carlo-themed casino ahead, you wont want to miss out on this event! Dress to impress! 
7:30 AM -
8:30 AM
Breakfast
8:00 AM -
9:00 AM
Legislative Review
During his presentation, Matt will discuss the outcome of all bills of interest to the CPPA and how the Association engaged with the Legislature on each priority bill.  Matt will also discuss the prospects for the upcoming Legislative Session and what we may expect to see in 2020 from the State Capitol.
Title:Parking Division Manager
Organization:City of Fresno
(559) 621-8796
thomas.gaffery@fresno.gov
Thomas Gaffery is Parking Division Manager with the City of Fresno. He also serves as CPPA’s Legislative Committee Chair. In 2018, Thomas was recognized by the National Parking Association as one of its “40 Under 40.”
Thomas is responsible for all aspects of the City of Fresno’s on and off-street parking program covering 115 square miles. His key priorities include technology deployment, business process innovation, public engagement, and multimodal planning. Previously, he spent over 13 years at in leadership roles at the California State University, Fresno and San Bernardino campuses.
Thomas has presented sessions at over a dozen national and international conferences. He earned his BA in economics and MBA at Fresno State and is Certified Administrator of Public Parking and a Lean University certified facilitator.
 
Title:CPPA lobbyist
Organization:Yaryan, Siverling & Lovell
matt@ysladvocacy.com

Matt Siverling has been registered as an independent contract lobbyist since 2004; representing numerous Statewide associations, organizations and labor unions.   He is the managing partner of Yaryan, Siverling & Lovell; a legislative advocacy firm that is recognized as a leading voice for public safety at the California State Capitol.  

Prior to his transition into independent contract lobbying, Mr. Siverling served as a policy advisor to a constitutional officer in the State Legislature, specializing in K-12, higher education and student issues.  He served as the primary liaison to the University of California Board of Regents and the California State University Board of Trustees on statewide issues related to tuition, admissions and curriculum.  

Mr. Siverling holds a BA in Political Science from the University of California, Davis and completed a program on leadership from the University of Prague, School of Economics.    He enjoys golfing, reading, running and spending time with his wife and two daughters.

9:15 AM -
10:15 PM
Design Management - Design-Build - a Team's Perspective
Through a panel discussion, a case study presentation in panel format on successful tools and practices implemented in a current, on-going five-level parking building project being permitted through DSA for Sierra Community College. Discussion and Q&A on the Design Management process from pre-RFP through implementation with the design-build team - integrating cost, schedule, quality with the Design and Permitting processes.
9:15 AM -
12:15 PM
DMV General Session
This session will be a brief overview by DMV representatives on the following topics:
Vehicle Registration Print Out Review
Disabled Placard/License Plate Review
Occupational Licensing and How to Look Up Dealer Plates
Title:Liaison Officer
Organization:DMV
(916) 657-5865
mfuentes@dmv.ca.gov
Maribel has worked in the Department of Motor Vehicles (DMV) field offices. Including the Occupational Licensing Unit and issued licenses to the automotive industry. The Revenue Services Support Unit and served as a liaison to the Franchise Tax Board. She also has experience with the commercial motor vehicle industry and the California Highway Patrol. Currently, with the Justice and Government Liaison Branch (JAG), she is responsible for providing uniform information to outside agencies that access driver license and vehicle registration. Maribel is part of the JAG training team that provides support and interpretation using the California vehicle code for law enforcement, courts, and parking and toll agencies.
Title:Liaison Officer
Organization:DMV
(916) 657-5865
kwalton@dmv.ca.gov
Kelly Walton has been with the State of California for a total of 36 years with the past 30 spent at the Department of Motor Vehicles (DMV). Kelly came to the Justice and Government Liaison Branch in 2007 and is currently the lead Parking Liaison Officer.   Previous working experience within DMV has allowed her to expand her knowledge in both vehicle registration and driver license. However, with vehicle registration being her specialty, she is able to confidently assist California parking and toll agencies with their vehicle registration inquiries.  Ms .Walton has also served as the Subject Matter Expert and Liaison between the Franchise Tax Board and the Department regarding the delinquent registration collection process.  She has also participated as lead presenter to the DMV’s training branch and field office personnel in the training and understanding of the collection process delinquent registration and dishonored checks.  In her off time, Ms. Walton enjoys spoiling her grand-babies, riding her horses, gardening and teaching her smart Aussie, Bindi, new tricks.
10:20 AM -
11:20 AM
Driving Mobile App Adoption Success
You already know that mobile parking app technology can be mutually beneficial for drivers, municipalities, and parking lot operators. However, if your drivers aren’t inclined to try these technologies, or aren't even aware of these technologies, these benefits won’t be realized. Learn why it’s essential to promote adoption of mobile parking payments, and see how you can leverage pricing strategies and marketing activities to increase your app’s adoption rate.
Organization:PayByPhone Technologies Inc.
At PayByPhone Jessica leads all B2B marketing initiatives, and helps municipalities, private operators, and universities discover how they can streamline their parking operations. Jessica is an accomplished business development, marketing, and communications executive with 15 years of experience. Recognized as a natural leader and relationship builder, she consistently provides teams with strategies, action plans, and the leadership necessary to enhance people, processes, and communication. Her expertise is in the development, and execution of business development, brand/product marketing, and corporate communications plans fit for the digital age.
Organization:PayByPhone Technologies Inc.
As VP Sales, West, Carmen is responsible for functional aspects and members of the sales team in the Central and Western US, and Canada. Working closely with the CEO, the VP of Sales, East and other operative departments at PayByPhone, Carmen’s top focus is delivering results that are aligned with PayByPhone’s overall growth strategy. Bringing 12 years of Parking, Transportation and Mobility Industry experience alongside a keen interest in relationship management, Carmen is a respected sales leader and an active participant in many industry organizations.

Registration and Fees

REGISTER TO ATTEND SPONSOR REGISTRATION VENDOR REGISTRATION
Address to mail payments
CPPA P.O. Box 5690 Sherman Oaks, CA 91413
(818) 581-1110

Conference Workshops (Purchased Separately)

Address to mail payments
CPPA P.O. Box 5690 Sherman Oaks, CA 91413
(818) 581-1110

Speakers

Organization:Enel X
Elise Benoit has spent her career developing successful B2C and B2B marketing strategies for high-growth technology companies including AutoGrid, ICE Energy, Opower (acquired by Oracle), CivicSolar, Autodesk, Ask Jeeves and others. She has proven her ability to lead marketing teams through rapid growth, while managing product lines, increasing brand awareness, developing creative programs and ultimately improving ROI. With roots in developing lead generation programs for radio networks like CBS, she scaled opportunities to support e-commerce and corporate sales channels. As Vice President of Marketing for Enel X, Elise leads the e-mobility marketing for the North American market. Her expertise in growth marketing, product and go-to-market strategy, brand management and SEO/SEM is helping establish Enel X as a market leader.
10/30/2019 02:50 PM -
10/30/2019 03:50 PM
CA Parking: Maximizing your EV Infrastructure Investment
California is moving closer and closer to a 100% sustainable infrastructure future, with the passage of SB 100 last year, which mandated 100% renewable energy generation by 2045 and this year proposing AB 40, which would mandate 100% zero-emission vehicles (ZEV) by 2040. Already, the Air Resources Board mandated ZEV for buses. With over 25M registered vehicles in the golden state, this means CA parking will also be expected to meet new electrification demands in energy and transportation. This session speaks to how parking garages can deploy new infrastructure economically and sustainably.
Organization:PayByPhone Technologies Inc.
At PayByPhone Jessica leads all B2B marketing initiatives, and helps municipalities, private operators, and universities discover how they can streamline their parking operations. Jessica is an accomplished business development, marketing, and communications executive with 15 years of experience. Recognized as a natural leader and relationship builder, she consistently provides teams with strategies, action plans, and the leadership necessary to enhance people, processes, and communication. Her expertise is in the development, and execution of business development, brand/product marketing, and corporate communications plans fit for the digital age.
11/01/2019 10:20 AM -
11/01/2019 11:20 AM
Driving Mobile App Adoption Success
You already know that mobile parking app technology can be mutually beneficial for drivers, municipalities, and parking lot operators. However, if your drivers aren’t inclined to try these technologies, or aren't even aware of these technologies, these benefits won’t be realized. Learn why it’s essential to promote adoption of mobile parking payments, and see how you can leverage pricing strategies and marketing activities to increase your app’s adoption rate.
Title:CEO
Organization:IPMI
Shawn Conrad, CAE is Chief Executive Officer of the International Parking & Mobility Institute (IPMI).  He earned a sterling reputation as an association leader in a number of industries over 20 years before joining IPMI in 2008. Since then, he has spearheaded efforts that support our shared mission to advance the parking profession, including creating world renowned certification and accreditation programs, conducting ground-breaking research, and developing an industry-wide publications program.  Shawn established the Global Parking Associations Leadership Summit, the Accessible Parking Coalition, and the IPMI Latin Parking Conference & Expo for parking professionals in South America, and in 2018 created the Alliance for Parking Data Standards (APDS), based in London, England.
10/30/2019 09:30 AM -
10/30/2019 09:55 AM
Special Guest
Shawn Conrad, IPMI CEO
Disruptions can be a distraction, but they can also be transformative. How does a parking and mobility professional separate what’s critically important from what is mere distraction? Shawn Conrad, CAE,  CEO of the International Parking & Mobility Institute (IPMI) will share five trends to watch and study – not only to stay relevant and informed as a professional – but to move your team and organization forward to greater success. 
Organization:Cal Poly, SLO
Marlene Cramer, CAPP is the Director of Transportation and Parking Services (TAPS) at Cal Poly in San Luis Obispo, California.  Marlene oversees a comprehensive sustainable transportation and parking program.  The TAPS department facilitates access and mobility through transit, carpool, vanpool, electric vehicle charging, and bicycle programs. 
TAPS awards include “Best Work Places for Commuters” and “Bicycle Friendly University” (Bronze).  In 2018 TAPS has received awards from IPMI and MARCOM for marketing and communications related to “My Other Car Is” marketing and communication campaign.
Marlene is currently the Past President of the California Public Parking Association (CPPA).  Marlene was awarded California Parking Professional of the Year in 2008 and holds a Business Degree in Management and Human Resources Management from Columbia College.  
10/31/2019 03:15 PM -
10/31/2019 04:15 PM
"My Other Car Is" - Strategies to build commuter awareness of alternative transportation programs
To help build awareness of using alternative transportation to get around the university, Cal Poly developed an integrated marketing and communication campaign to showcase all of the university's alternative transportation programs. In one month, the campaign gained more than 150,000 impressions and increased website clicks by 250 percent year over year. This award winning campaign was part of the rebranding of the parking program and helped bring awareness to the campus community regarding the program's sustainable practices, innovation and management of transportation and parking resources.
Organization:Dixon Resources Unlimited
Julie Dixon has over 28 years of parking and transportation management experience, Julie has been directly supporting municipalities throughout the United States.  She has extensive knowledge and hands-on experience with the solicitation, development, deployment, operation, and maintenance of solutions ranging from municipal parking programs to automated enforcement systems.  She has been responsible for establishing policies, defining objectives and delivering on initiatives for municipalities of all sizes, working at all levels within the administration, enforcement and adjudication processes.  In October 2012, Ms. Dixon founded DIXON Resources Unlimited with a goal of directly supporting municipal parking programs.
10/30/2019 02:50 PM -
10/30/2019 04:30 PM
A Nightmare on Main Street; Parking on a Budget
Part 1 - Join us as we lead you down a dark alley of organizational dysfunction and missed opportunities. During this conversation, we will discuss some of the operational pitfalls that define parking programs across the country. What happens when a Parking Division lacks central leadership? When parking responsibilities are fractured among multiple departments? When proper service level agreements are neglected prior to the start of a project? When best practices for revenue collection and reconciliation are ignored? When staff lacks the proper manpower or enforcement tools? Find out these answers and more as we discuss the horrifying truth behind parking operations of all sizes. Lessons learned will focus on five key areas: operations, asset management, finance, workforce management, and maintenance, the pillars of any successful parking operation. During this session, we will identify frightening operational revelations and revenue exposures and discuss how agencies have identified, addressed, and repaired these problems to prevent themselves from becoming the theme of future parking horror stories. 
Part 2 - We will transition into stories of promise and hope as we share examples of the City of San Leandro and the transformation of their parking operation.  When the City’s parking vendor went bankrupt, the City’s parking program essentially came to a standstill for years. This presentation discusses the ups and downs of their parking program overhaul. We’ll describe how we figured out where to start, working within a very limited budget, the roadblocks we ran into during implementation, disagreements between departments, and the creative ideas that ultimately allowed San Leandro to revamp their parking program over the past 2 years.
Organization:T2, IPMI
Mike joined T2 in 2017, after spending more than a decade in the parking industry as an executive at a national parking management firm. Through his career as a parking and transportation professional he has identified and implemented innovative technologies into operations and created new technology based service offerings. He has led the development of mobility services, remote management/command center operations, mobile payments and interactive marketing services and has worked with municipalities, universities, airports and commercial garages.
Mike oversees our Sales operation, and manages technology partnerships and acquisitions to align with long-term strategic goals. Mike is currently the Co-Chair of the IPI Technology Committee. He holds PMP, CPIM and CAPP certifications and regularly presents at parking industry conferences.
10/30/2019 01:45 PM -
10/30/2019 02:45 PM
CURB MANAGEMENT: Strategies and Tech to Define, Manage, and Enforce the Curb
This presentation is the tenth in a series of presentations by IPMI's Technology Committee. This year’s presentation provides an overview of Curb Management and explores how various technologies will support curb management activities in four areas – Defining the Curb, Managing the Curb, Charging for Curb Access, and Enforcing the Curb. The presentation explores the various activities an operation will consider in each of the four areas and how current and future technologies will be applied to support an operation as they develop their plans to manage the curb.
Organization:Dixon Resources Unlimited
Katherine Edgerley is an Associate Consultant at DIXON. She has supported various cities with municipal code updates, data analysis, and program implementation. Most recently, Katherine has provided hands-on program implementation support in Paso Robles through vendor management and extensive stakeholder outreach. Her data analysis allows for data-driven decisions and municipal code updates "future-proof" a city's code. Katherine recently graduated from the University of Washington with her Master of Public Administration.
10/30/2019 02:50 PM -
10/30/2019 04:30 PM
A Nightmare on Main Street; Parking on a Budget
Part 1 - Join us as we lead you down a dark alley of organizational dysfunction and missed opportunities. During this conversation, we will discuss some of the operational pitfalls that define parking programs across the country. What happens when a Parking Division lacks central leadership? When parking responsibilities are fractured among multiple departments? When proper service level agreements are neglected prior to the start of a project? When best practices for revenue collection and reconciliation are ignored? When staff lacks the proper manpower or enforcement tools? Find out these answers and more as we discuss the horrifying truth behind parking operations of all sizes. Lessons learned will focus on five key areas: operations, asset management, finance, workforce management, and maintenance, the pillars of any successful parking operation. During this session, we will identify frightening operational revelations and revenue exposures and discuss how agencies have identified, addressed, and repaired these problems to prevent themselves from becoming the theme of future parking horror stories. 
Part 2 - We will transition into stories of promise and hope as we share examples of the City of San Leandro and the transformation of their parking operation.  When the City’s parking vendor went bankrupt, the City’s parking program essentially came to a standstill for years. This presentation discusses the ups and downs of their parking program overhaul. We’ll describe how we figured out where to start, working within a very limited budget, the roadblocks we ran into during implementation, disagreements between departments, and the creative ideas that ultimately allowed San Leandro to revamp their parking program over the past 2 years.
Organization:SP+
Perry assists institutions of higher education with operational, technological, and policy needs. In over 23 years of service, he has served as the Manager or Director of Parking and Transportation at universities and municipalities in California, Kentucky, New Jersey, and Texas. Perry’s doctoral dissertation focused on university and municipal parking policy. He is an experienced practitioner who uses his vast amount of experience to improve parking and transportation operations. He supports systems based on adequate and balanced fee and fine structures that encourage compliance, increase revenue, and bring the highest level of customer satisfaction.
10/31/2019 09:10 AM -
10/31/2019 10:10 AM
Climbing the Ladder; Prove yourself as an industry leader
There have been no shortage of definitions or processes to become leaders. All industries, including parking and mobility, attempt to incorporate some form of leadership requirement into their programs. A common idiom used: “Leaders lead people, and managers manage things.” We will explore methods to increase our leadership skills within our organizations.
Title:Liaison Officer
Organization:DMV
(916) 657-5865
mfuentes@dmv.ca.gov
Maribel has worked in the Department of Motor Vehicles (DMV) field offices. Including the Occupational Licensing Unit and issued licenses to the automotive industry. The Revenue Services Support Unit and served as a liaison to the Franchise Tax Board. She also has experience with the commercial motor vehicle industry and the California Highway Patrol. Currently, with the Justice and Government Liaison Branch (JAG), she is responsible for providing uniform information to outside agencies that access driver license and vehicle registration. Maribel is part of the JAG training team that provides support and interpretation using the California vehicle code for law enforcement, courts, and parking and toll agencies.
11/01/2019 09:15 AM -
08/01/2019 12:15 PM
DMV General Session
This session will be a brief overview by DMV representatives on the following topics:
Vehicle Registration Print Out Review
Disabled Placard/License Plate Review
Occupational Licensing and How to Look Up Dealer Plates
Title:Parking Division Manager
Organization:City of Fresno
(559) 621-8796
thomas.gaffery@fresno.gov
Thomas Gaffery is Parking Division Manager with the City of Fresno. He also serves as CPPA’s Legislative Committee Chair. In 2018, Thomas was recognized by the National Parking Association as one of its “40 Under 40.”
Thomas is responsible for all aspects of the City of Fresno’s on and off-street parking program covering 115 square miles. His key priorities include technology deployment, business process innovation, public engagement, and multimodal planning. Previously, he spent over 13 years at in leadership roles at the California State University, Fresno and San Bernardino campuses.
Thomas has presented sessions at over a dozen national and international conferences. He earned his BA in economics and MBA at Fresno State and is Certified Administrator of Public Parking and a Lean University certified facilitator.
 
11/01/2019 08:00 AM -
11/01/2019 09:00 AM
Legislative Review
During his presentation, Matt will discuss the outcome of all bills of interest to the CPPA and how the Association engaged with the Legislature on each priority bill.  Matt will also discuss the prospects for the upcoming Legislative Session and what we may expect to see in 2020 from the State Capitol.
Organization:T2 Systems
Michael Hamilton is the Senior Director of Product Management at T2 Systems. He’s been in the parking industry for six years and in Product Management for over a decade. At T2, Michael works to bring innovative new products to market.
10/30/2019 02:50 PM -
10/30/2019 03:50 PM
Going Gateless
Do your students, faculty, and staff experience long wait times when trying to both park and leave? Do visitors struggle with parking delays when visiting campus, especially for big events? Have you considered going gateless? Gateless systems provide many key benefits to your parking operation from reducing delays at entry and exit points, enhancing the parker experience to reducing impact on the environment. Join us as we discuss the benefits of a gateless operation.
Organization:Cal Poly, SLO
10/31/2019 03:15 PM -
10/31/2019 04:15 PM
"My Other Car Is" - Strategies to build commuter awareness of alternative transportation programs
To help build awareness of using alternative transportation to get around the university, Cal Poly developed an integrated marketing and communication campaign to showcase all of the university's alternative transportation programs. In one month, the campaign gained more than 150,000 impressions and increased website clicks by 250 percent year over year. This award winning campaign was part of the rebranding of the parking program and helped bring awareness to the campus community regarding the program's sustainable practices, innovation and management of transportation and parking resources.
Organization:Desman
Casey Jones, CAPP is a access and mobility professional with DESMAN, Inc. where he works with clients to solve parking and transportation challenges.  He is the corporate subject matter expert for universities, transportation demand management and sustainability and is focused on providing mobility consulting services.  He has over 23 years of industry experience including leadership positions with the University of Colorado and Boise State University.   
Casey Jones is past chairman of the board for the International Parking and Mobility Institute (IPMI), the world’s largest trade association for mobility and parking professionals and he currently serves on the boards of the California Public Parking Association and the Pacific Intermountain Parking and Transportation Association.  He holds a Master of Public Administration degree, a bachelor’s degree in political science and he is a Certified Administrator of Public Parking.  Casey, his wife and two boys live in Boise, Idaho. 
10/31/2019 10:15 AM -
10/31/2019 11:15 AM
Trends To Track: Making Sense of A Fast Moving World
It seems that not a day goes by where a new technology or innovation isn't hitting the marketplace. Talk is also constant about autonomous vehicles, transportation network companies like Uber and Lift and micromobility. We live in a dynamic world and parking , access and mobility seem at all times to be front and center in the discussion of what's new, exciting and yes, a little scary. Yet, with this fast-paced environment it's hard to know what's real and what's just a flash in the pan. What do we pay attention to now and how can we see around the corner? This session will introduce key data trends that will help us better prepare for the future. Armed with this knowledge, attendees will be able to chart a path of more certainty rather than simply go with the flow of what's new, shiny and perhaps already obsolete.
Organization:Dixon Resources Unlimited
Emily Kwatinetz is a Senior Associate at DIXON with a background in urban planning. She has a track record of comprehensive support for a variety of municipalities. Emily developed the “Parking Action Plan” report format which has been used by clients as a step-by-step implementation guideline. Emily’s experience includes managing parking and mobility studies, operational audits, municipal code updates, writing specifications, vendor management, stakeholder outreach, and program implementation.
 
10/30/2019 02:50 PM -
10/30/2019 04:30 PM
A Nightmare on Main Street; Parking on a Budget
Part 1 - Join us as we lead you down a dark alley of organizational dysfunction and missed opportunities. During this conversation, we will discuss some of the operational pitfalls that define parking programs across the country. What happens when a Parking Division lacks central leadership? When parking responsibilities are fractured among multiple departments? When proper service level agreements are neglected prior to the start of a project? When best practices for revenue collection and reconciliation are ignored? When staff lacks the proper manpower or enforcement tools? Find out these answers and more as we discuss the horrifying truth behind parking operations of all sizes. Lessons learned will focus on five key areas: operations, asset management, finance, workforce management, and maintenance, the pillars of any successful parking operation. During this session, we will identify frightening operational revelations and revenue exposures and discuss how agencies have identified, addressed, and repaired these problems to prevent themselves from becoming the theme of future parking horror stories. 
Part 2 - We will transition into stories of promise and hope as we share examples of the City of San Leandro and the transformation of their parking operation.  When the City’s parking vendor went bankrupt, the City’s parking program essentially came to a standstill for years. This presentation discusses the ups and downs of their parking program overhaul. We’ll describe how we figured out where to start, working within a very limited budget, the roadblocks we ran into during implementation, disagreements between departments, and the creative ideas that ultimately allowed San Leandro to revamp their parking program over the past 2 years.
Organization:ParkMobile
Kristen Locke is currently the Western Regional Sales Manager representing the ParkMobile Zone Parking product line. Kristen has over 9 years in the parking technology space focusing on sales, consultation and support for mobile payments, enforcement, permit management and payment hardware. Kristen began her parking career in municipal parking operations in her hometown of Fort Collins, CO.
10/31/2019 04:20 PM -
10/31/2019 05:20 PM
How Parking Plays into Mobility at Large
According to research, as much as 30% of urban traffic is caused by drivers looking for parking spots. As more cities across the country become “smart cities,” smart mobility solutions are needed to make this vision a reality for both customers and clients who operate parking. During this presentation, we’ll discuss how to make a user’s experience with mobility one that is interconnected, efficient, and frictionless, how to benefit client operations end-to-end, and how to employ mobility solutions that address the growing traffic problem for cities. We will also discuss how parking can be integrated with a broader ecosystem of mobility enablers, including tolling, charging, and car sharing technologies, to deliver end-to-end mobility to users. To showcase the universal applications of our solutions through different perspectives, we will open with an interactive real-world scenario/problem charrette, challenging participants to solve problems using mobility solutions. In addition, we’ll highlight success stories where clients have improved their parking solutions to deliver better experiences to their customers and improve efficiency in the cities in which they operate.
Organization:Walker Consulting

Chrissy has over 15 years of experience in parking, mobility, and land use planning, policy, and finance.  Based in Walker’s San Francisco office, she works with cities, airports, universities, hospitals, and other entities to make parking convenient for users and create parking strategies that enhance economic development, improve transportation options, and allow for smart growth. She also focuses on curb management and leads Walker’s autonomous vehicle and shared mobility strategy. Previously, Chrissy was the Director of Transportation Policy at the Chicago Metropolitan Planning Council and Director of Mobility Policy at Remix, a transit planning platform. Her past work includes leading an innovative financing strategy to fund over $10 billion in transit projects in Chicago and an evaluation that informed the renegotiation of Chicago’s parking meter public private partnership to save taxpayer dollars and make the system more efficient.

10/31/2019 04:20 PM -
10/31/2019 05:20 PM
Autonomous Vehicles Family Feud
Select audience members will get to compete on Walker’s version of the iconic game show Family Feud. All questions will be related to autonomous vehicles. Walker has done extensive research on AVs and will extrapolate on each survey answer to make the session educational. We chose a game show format to make the session fun and festive. This promises to be an entertaining and interactive educational session.
Organization:Stanford University
Francisco Navarro has been creating parking solutions for over 15 years. He has worked on over 50 parking projects. In addition to delivering projects to satisfied clients, Francisco’s projects, such as the Pomona College Parking Structure, have received recognition from the International Parking & Mobility Institute and other associations. Francisco is an active participant in the Community College Facilities Coalition and the California Public Parking Association. In addition to managing high profile projects, Francisco is a Parksmart Advisor and leads Watry Design's BIM efforts.
10/31/2019 04:20 PM -
10/31/2019 05:20 PM
Stanford University's Approach to the Inherent Challenges of Parking
Stanford University has a long history of not only enriching its historic campus with innovative parking solutions, but also leveraging parking as a means to create a more sustainable campus. Join us for a conversation with Brian Shaw, Executive Director of the Department of Parking & Transportation Services at Stanford, to learn about the challenges Stanford faces with parking and how they have been overcome. You will learn about best parking practices that have helped meet Stanford’s sustainable goals and how the University has utilized green roofs to increase parking supply without sacrificing valuable green space.
Organization:PayByPhone Technologies Inc.
As VP Sales, West, Carmen is responsible for functional aspects and members of the sales team in the Central and Western US, and Canada. Working closely with the CEO, the VP of Sales, East and other operative departments at PayByPhone, Carmen’s top focus is delivering results that are aligned with PayByPhone’s overall growth strategy. Bringing 12 years of Parking, Transportation and Mobility Industry experience alongside a keen interest in relationship management, Carmen is a respected sales leader and an active participant in many industry organizations.
11/01/2019 10:20 AM -
11/01/2019 11:20 AM
Driving Mobile App Adoption Success
You already know that mobile parking app technology can be mutually beneficial for drivers, municipalities, and parking lot operators. However, if your drivers aren’t inclined to try these technologies, or aren't even aware of these technologies, these benefits won’t be realized. Learn why it’s essential to promote adoption of mobile parking payments, and see how you can leverage pricing strategies and marketing activities to increase your app’s adoption rate.
Organization:Stanford University
Brian Shaw is the Executive Director of Parking and Transportation Services at Stanford University.  He is a specialist in the area of Sustainable Transportation, having created new programs at Stanford, the University of Pennsylvania, the University of Chicago and Emory that fostered carpooling, biking, walking and riding public transit to campus.  Under his leadership, Stanford has been able keep its peak hour trips under a cap established in 2000, while the campus has continued to grow and thrive.
Brian has served on the board of International Parking and Mobility Institute (IPMI) since 2014, co-chairing IPMI’s Sustainability Committee, while serving on the Education Development Committee.  He developed a TDM course for IPMI and the Green Building Council to help educate non-practitioners.  
Brian is a Certified Administrator of Public Parking (CAPP) with IPMI.  He is a frequent contributor to Parking & Mobility, IPMI’s monthly magazine.
10/31/2019 04:20 PM -
10/31/2019 05:20 PM
Stanford University's Approach to the Inherent Challenges of Parking
Stanford University has a long history of not only enriching its historic campus with innovative parking solutions, but also leveraging parking as a means to create a more sustainable campus. Join us for a conversation with Brian Shaw, Executive Director of the Department of Parking & Transportation Services at Stanford, to learn about the challenges Stanford faces with parking and how they have been overcome. You will learn about best parking practices that have helped meet Stanford’s sustainable goals and how the University has utilized green roofs to increase parking supply without sacrificing valuable green space.
Title:CPPA lobbyist
Organization:Yaryan, Siverling & Lovell
matt@ysladvocacy.com

Matt Siverling has been registered as an independent contract lobbyist since 2004; representing numerous Statewide associations, organizations and labor unions.   He is the managing partner of Yaryan, Siverling & Lovell; a legislative advocacy firm that is recognized as a leading voice for public safety at the California State Capitol.  

Prior to his transition into independent contract lobbying, Mr. Siverling served as a policy advisor to a constitutional officer in the State Legislature, specializing in K-12, higher education and student issues.  He served as the primary liaison to the University of California Board of Regents and the California State University Board of Trustees on statewide issues related to tuition, admissions and curriculum.  

Mr. Siverling holds a BA in Political Science from the University of California, Davis and completed a program on leadership from the University of Prague, School of Economics.    He enjoys golfing, reading, running and spending time with his wife and two daughters.

11/01/2019 08:00 AM -
11/01/2019 09:00 AM
Legislative Review
During his presentation, Matt will discuss the outcome of all bills of interest to the CPPA and how the Association engaged with the Legislature on each priority bill.  Matt will also discuss the prospects for the upcoming Legislative Session and what we may expect to see in 2020 from the State Capitol.
Organization:Cal Poly, SLO
10/31/2019 03:15 PM -
10/31/2019 04:15 PM
"My Other Car Is" - Strategies to build commuter awareness of alternative transportation programs
To help build awareness of using alternative transportation to get around the university, Cal Poly developed an integrated marketing and communication campaign to showcase all of the university's alternative transportation programs. In one month, the campaign gained more than 150,000 impressions and increased website clicks by 250 percent year over year. This award winning campaign was part of the rebranding of the parking program and helped bring awareness to the campus community regarding the program's sustainable practices, innovation and management of transportation and parking resources.
Title:Liaison Officer
Organization:DMV
(916) 657-5865
kwalton@dmv.ca.gov
Kelly Walton has been with the State of California for a total of 36 years with the past 30 spent at the Department of Motor Vehicles (DMV). Kelly came to the Justice and Government Liaison Branch in 2007 and is currently the lead Parking Liaison Officer.   Previous working experience within DMV has allowed her to expand her knowledge in both vehicle registration and driver license. However, with vehicle registration being her specialty, she is able to confidently assist California parking and toll agencies with their vehicle registration inquiries.  Ms .Walton has also served as the Subject Matter Expert and Liaison between the Franchise Tax Board and the Department regarding the delinquent registration collection process.  She has also participated as lead presenter to the DMV’s training branch and field office personnel in the training and understanding of the collection process delinquent registration and dishonored checks.  In her off time, Ms. Walton enjoys spoiling her grand-babies, riding her horses, gardening and teaching her smart Aussie, Bindi, new tricks.
11/01/2019 09:15 AM -
08/01/2019 12:15 PM
DMV General Session
This session will be a brief overview by DMV representatives on the following topics:
Vehicle Registration Print Out Review
Disabled Placard/License Plate Review
Occupational Licensing and How to Look Up Dealer Plates
Organization:Walker Consulting

Jonathan joined Walker’s Parking Operations Consulting Group after 10 years of leadership positions with private parking operators. Based out of the Los Angeles office he covers

the West Coast and has expertise in all manners of parking including Class A commercial garages, hotel, event and stadium, on street valet, mixed use, municipalities, off-airport, and flat lots.

Jonathan designs and implements parking systems and technology improvements for public and private entities across the West Coast. Recent parking equipment and technology upgrade consultations include the Cities of Santa Ana, Alameda, Culver City, Mountain View, Sacramento, San Francisco, Palo Alto, Long Beach, Pasadena, and Davis.

10/31/2019 04:20 PM -
10/31/2019 05:20 PM
Autonomous Vehicles Family Feud
Select audience members will get to compete on Walker’s version of the iconic game show Family Feud. All questions will be related to autonomous vehicles. Walker has done extensive research on AVs and will extrapolate on each survey answer to make the session educational. We chose a game show format to make the session fun and festive. This promises to be an entertaining and interactive educational session.

Location

Hyatt Regency Monterey Hotel
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1 Old Golf Course Rd, Monterey, CA 93940

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Exhibitor Service Kit

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Password: 2019cppa (case sensitive)

Conference Staff

CPPA P.O. Box 5690 Sherman Oaks, CA 91413
(818) 581-1110