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Effective Communication: The Importance of Active Listening

Cindy Campbell, IPMI
  • 6/24/2020 1:00 PM - 2:00 PM
  • Southern Workshops

Discuss effective communication methods and techniques that can be used when interacting with difficult customers.

(1) CAPP point will be earned for recertification or towards the requirement on the CAPP application

Go To Meeting Information will be emailed day prior to session.
Registration Closes 6/23/2020 at 5pm

Limited Seating Available

Registration Form

Mailing Address

*Important: Pre-Registration is Required
If you walk in for the training, we cannot guarantee training materials. If you make special arrangements to pay at registration, PLEASE DO NOT BRING CASH!

IMPORTANT TAX NOTICE: In compliance with federal tax regulations for organizations exempt from income tax under Section 6033(e), the California Public Parking Association (CPPA) is officially notifying its membership that 100% of dues will be non-deductible by members through 2020.

Full Refund
Cancellation 15 days or more prior to training date
Half Refund
Cancellation 14 days or fewer prior to training date
No Refund
No-shows with no prior notification regarding non-attendance

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