Discuss effective communication methods and techniques that can be used when interacting with difficult customers.
(1) CAPP point will be earned for recertification or towards the requirement on the CAPP applicationGo To Meeting Information will be emailed day prior to session.Registration Closes 6/23/2020 at 5pmLimited Seating Available
*Important: Pre-Registration is Required
If you walk in for the training, we cannot guarantee training materials.
If you make special arrangements to pay at registration, PLEASE DO NOT BRING CASH!
IMPORTANT TAX NOTICE: In compliance with federal tax regulations for
organizations exempt from income tax under Section 6033(e), the California Public Parking
Association (CPPA) is officially notifying its membership that 100% of dues will be non-deductible
by members through 2020.