Events

Workshops and Webinars

  • 5

    Aug

    Effective Business Communication

    Presented by: Matt Penney, CAPP - IPMI Training Specialist Wed, Aug 5 1:00 PM - 2:00 PM

    Identify key communication issues; create concise, on-topic communication; and explore the concept of win/win communication opportunities. 


    (1) CAPP point will be earned for recertification or towards the requirement on the CAPP application

    Go To Meeting Information will be emailed day prior to session.
    Registration Closes 8/4/2020 at 5pm

    Limited Seating Available

  • 22

    Jul

    SERIES: How to Succeed in a Changing Workplace. Change within group dynamics (Session 3)

    Presented by: Kim Jackson, CAPP Wed, Jul 22 1:00 PM - 2:00 PM

     

    SERIES: How to Succeed in a Changing Workplace.

    This three-part series addresses concepts related to the human response to a changing workplace. Review the stages of group development, identify and examine the behaviors that contribute to poor performance, and explore ways to create positive change.

    (Note: There is no prerequisite to complete any one session prior to signing up for another session in this series.)

     

    Session 3: Change within group dynamics

    Recognize group dynamics and the specific behaviors that may contribute to poor group dynamics.

    (1) CAPP point will be earned for recertification or towards the requirement on the CAPP application

    Go To Meeting Information will be emailed day prior to session.
    Registration Closes 7/21/2020 at 5pm

    Limited Seating Available

  • 15

    Jul

    SERIES: How to Succeed in a Changing Workplace. Identifying the phases of change (Session 2)

    Presented by: Kim Jackson, CAPP Wed, Jul 15 1:00 PM - 2:00 PM

    SERIES: How to Succeed in a Changing Workplace.

    This three-part series addresses concepts related to the human response to a changing workplace. Review the stages of group development, identify and examine the behaviors that contribute to poor performance, and explore ways to create positive change.

    (Note: There is no prerequisite to complete any one session prior to signing up for another session in this series.)

     

    Session 2: Identifying the phases of change

    Review the three phases of change and steps to effectively implement change.

    (1) CAPP point will be earned for recertification or towards the requirement on the CAPP application

    Go To Meeting Information will be emailed day prior to session.
    Registration Closes 7/14/2020 at 5pm

    Limited Seating Available

     

  • 8

    Jul

    SERIES: How to Succeed in a Changing Workplace. Understanding your reaction to change (Session 1)

    Presented by: Kim Jackson, CAPP Wed, Jul 8 1:00 PM - 2:00 PM

    SERIES: How to Succeed in a Changing Workplace

    This three-part series addresses concepts related to the human response to a changing workplace. Review the stages of group development, identify and examine the behaviors that contribute to poor performance, and explore ways to create positive change.

    (Note: There is no prerequisite to complete any one session prior to signing up for another session in this series.)

     

    Session 1: Understanding your reaction to change

    Define workplace change and describe the change IQ continuum.

    (1) CAPP point will be earned for recertification or towards the requirement on the CAPP application

    Go To Meeting Information will be emailed day prior to session.
    Registration Closes 7/7/2020 at 5pm

    Limited Seating Available

     

  • 24

    Jun

    Effective Communication: The Importance of Active Listening

    Presented by: Cindy Campbell, IPMI Wed, Jun 24 1:00 PM - 2:00 PM

    Discuss effective communication methods and techniques that can be used when interacting with difficult customers.


    (1) CAPP point will be earned for recertification or towards the requirement on the CAPP application

    Go To Meeting Information will be emailed day prior to session.
    Registration Closes 6/23/2020 at 5pm

    Limited Seating Available

  • DMV Update

    Presented by: Kelly Walton, DMV Presented On: Wed, May 20 1:00 PM - 2:00 PM

    Join DMV Experts Kelly Walton and Maribel Fuentes to discuss the recently distributed Parking/Toll Memo 20-03 (see attached), outlining Governor Gavin Newsom’s Executive Order (EO N-54-20) granting extensions on vehicle registration related due dates and how that relates to parking and toll agencies. 

    Questions submitted in advance will attempt to be addressed on the call.


    Call in information will be sent once registered.

    Registration closes May 19, 2020 at 5pm.

  • Online Shoptalk: COVID-19 and Our Industry's Response - Municipalities & Transportation Providers

    Presented by: Jonathan Wicks, Walker Consultants Presented On: Tue, Apr 28 1:00 PM - 2:00 PM

    Please join CPPA board member Jonathan Wicks, CAPP,CPP, for free online shoptalks to discuss the effects of COVID-19 and our industry's response. These sector-specific discussions will provide insight, evolving best practices, and ideas/solutions to help your organization. For those who cannot attend the live shoptalk, the recording will be available online for download. 

    Call in information will be sent once registered.

  • Online Shoptalk: COVID-19 and Our Industry's Response - Universities & Campuses

    Presented by: Casey Jones, DESMAN Presented On: Tue, Apr 28 11:00 AM - 12:00 PM

    Please join CPPA board member Casey Jones, CAPP, for free online shoptalks to discuss the effects of COVID-19 and our industry's response. These sector-specific discussions will provide insight, evolving best practices, and ideas/solutions to help your organization. For those who cannot attend the live shoptalk, the recording will be available online for download. 

    Call in information will be sent once registered.

  • Assembly Bill 503 – Implementation Strategies 2018 (Free to Members)

    Presented by: Diana Hammons, SFMTA Presented On: Thu, Mar 8 12:00 AM - 1:00 AM

    This  22 minute presentation will be available for the full year.  The presentation will provide background on AB 503 with Implementation Strategies to help plan a program that meets mandated requirements.

    Free to all CPPA members.  To view the webinar please register; a link to view will be emailed to you.  

    Not available to non-members at this time.


By default we enable "Strictly Necessary Cookies" and "Anonymised Analytics" from Google (see WP29 exemption).
Optionally, you can choose to disable analytics cookies/scripts. By using this site you agree to our cookie policy.