Events

Workshops and Webinars

  • 15

    Dec

    " NEW" Hearing Examiner Training (2 Day Training)

    Presented by: Tue, Dec 15 8:00 AM - 12:00 PM

    2 DAY TRAINING
    December 15 - 8am-12pm
    December 16 - 8am-12pm

    Over the past year, CPPA has been developing an all-new hearing officer training course. With COVID, we transitioned the course to a virtual format. The course will be presented over two days with multiple presenters delivering our new content and case studies, as well as opportunities for Q&A. The new course covers important topics such as how to structure a hearing, substantive law, and key sections of California Vehicle Code. Attendees will receive CPPA’s new hearing officer workbook with valuable reference material as well as a certificate of completion.

  • Assembly Bill 503 – Implementation Strategies 2018 (Free to Members)

    Presented by: Diana Hammons, SFMTA Presented On: Thu, Mar 8 12:00 AM - 1:00 AM

    This  22 minute presentation will be available for the full year.  The presentation will provide background on AB 503 with Implementation Strategies to help plan a program that meets mandated requirements.

    Free to all CPPA members.  To view the webinar please register; a link to view will be emailed to you.  

    Not available to non-members at this time.

  • DMV Update

    Presented by: Kelly Walton, DMV Presented On: Wed, May 20 1:00 PM - 2:00 PM

    Join DMV Experts Kelly Walton and Maribel Fuentes to discuss the recently distributed Parking/Toll Memo 20-03 (see attached), outlining Governor Gavin Newsom’s Executive Order (EO N-54-20) granting extensions on vehicle registration related due dates and how that relates to parking and toll agencies. 

    Questions submitted in advance will attempt to be addressed on the call.


    Call in information will be sent once registered.

    Registration closes May 19, 2020 at 5pm.

  • Effective Communication: The Importance of Active Listening

    Presented by: Cindy Campbell, IPMI Presented On: Wed, Jun 24 1:00 PM - 2:00 PM

    Discuss effective communication methods and techniques that can be used when interacting with difficult customers.


    (1) CAPP point will be earned for recertification or towards the requirement on the CAPP application

    Go To Meeting Information will be emailed day prior to session.
    Registration Closes 6/23/2020 at 5pm

    Limited Seating Available

  • SERIES: How to Succeed in a Changing Workplace. Understanding your reaction to change (Session 1)

    Presented by: Kim Jackson, CAPP Presented On: Wed, Jul 8 1:00 PM - 2:00 PM

    SERIES: How to Succeed in a Changing Workplace

    This three-part series addresses concepts related to the human response to a changing workplace. Review the stages of group development, identify and examine the behaviors that contribute to poor performance, and explore ways to create positive change.

    (Note: There is no prerequisite to complete any one session prior to signing up for another session in this series.)

     

    Session 1: Understanding your reaction to change

    Define workplace change and describe the change IQ continuum.

    (1) CAPP point will be earned for recertification or towards the requirement on the CAPP application

    Go To Meeting Information will be emailed day prior to session.
    Registration Closes 7/7/2020 at 5pm

    Limited Seating Available

     

  • SERIES: How to Succeed in a Changing Workplace. Identifying the phases of change (Session 2)

    Presented by: Kim Jackson, CAPP Presented On: Wed, Jul 15 1:30 PM - 2:30 PM

    SERIES: How to Succeed in a Changing Workplace.

    This three-part series addresses concepts related to the human response to a changing workplace. Review the stages of group development, identify and examine the behaviors that contribute to poor performance, and explore ways to create positive change.

    (Note: There is no prerequisite to complete any one session prior to signing up for another session in this series.)

     

    Session 2: Identifying the phases of change

    Review the three phases of change and steps to effectively implement change.

    (1) CAPP point will be earned for recertification or towards the requirement on the CAPP application

    Go To Meeting Information will be emailed day prior to session.
    Registration Closes 7/14/2020 at 5pm

    Limited Seating Available

     

  • SERIES: How to Succeed in a Changing Workplace. Change within group dynamics (Session 3)

    Presented by: Kim Jackson, CAPP Presented On: Wed, Jul 22 1:00 PM - 2:00 PM

     

    SERIES: How to Succeed in a Changing Workplace.

    This three-part series addresses concepts related to the human response to a changing workplace. Review the stages of group development, identify and examine the behaviors that contribute to poor performance, and explore ways to create positive change.

    (Note: There is no prerequisite to complete any one session prior to signing up for another session in this series.)

     

    Session 3: Change within group dynamics

    Recognize group dynamics and the specific behaviors that may contribute to poor group dynamics.

    (1) CAPP point will be earned for recertification or towards the requirement on the CAPP application

    Go To Meeting Information will be emailed day prior to session.
    Registration Closes 7/21/2020 at 5pm

    Limited Seating Available

  • Effective Business Communication

    Presented by: Matt Penney, CAPP - IPMI Training Specialist Presented On: Wed, Aug 5 1:00 PM - 2:00 PM

    Identify key communication issues; create concise, on-topic communication; and explore the concept of win/win communication opportunities. 


    (1) CAPP point will be earned for recertification or towards the requirement on the CAPP application

    Go To Meeting Information will be emailed day prior to session.
    Registration Closes 8/4/2020 at 5pm

    Limited Seating Available

  • Modern Parking Guidance Systems Need Modern Accuracy Assessment Practices

    Presented by: Peter Filice, Walker Consultants Presented On: Wed, Aug 12 1:00 PM - 2:00 PM
    Go To Meetings

    Virtual Session
    Meeting information will be sent day prior

    We will have 5 more virtual educational sessions in this Consultants series from August 12th- September 16th. Wednesdays from 1-2pm

  • Futureproofing Municipal Ordinances

    Presented by: Julie Dixon, Dixon Resources Unlimited Presented On: Wed, Aug 19 1:00 PM - 2:00 PM
    Go To Meetings

    Learning Objectives: Identify the impact of outdated municipal codes and review persistent issues affecting agencies throughout California and across the Country; explain different strategies to update municipal code along with the justifications needed to support these updates; learn tips to focus, educate, and inform key stakeholders in order to gain traction for important changes

    Virtual Session
    Meeting information will be sent day prior


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